Student experience Program Associate


The Opportunity

Matriculate seeks a strong candidate to plan and execute programming for the high school student experience on Matriculate’s team. This person will support the lifecycle of our High School Fellows including recruitment, onboarding, resource development and student evaluation—helping to ensure that through their experience in the Matriculate program, High School Fellows are empowered to make the leap to top colleges. This position reports to the High School Experience Senior Program Manager while working closely with the rest of the Matriculate team.

Specifically, the Student Experience Program Associate will oversee the smooth and high-quality delivery and refinement of the high school student strategy by:

Oversee the smooth and high-quality delivery and refinement of the high school student strategy.

  • Assume responsibility for ensuring high schools students receive the resources and support they need to meet college application milestones

  • Support the recruitment and onboarding of high school students

  • Monitor high school student uptake and High School Fellow experience; devise and implement strategies to increase engagement and retention

  • Support the training of college Advising Fellows to ensure they are positioned to best support high school students

  • Recruit and manage volunteers to support High School Fellows

  • Manage the development, production, packaging and distribution of program materials for high school students and parents

  • Develop systems for scalability

  • Build community among high school students

  • Develop the engagement and celebration strategy for current college students and college graduates

Contribute to overall organizational growth and evolution

  • Be/become an expert in the college access landscape

  • Collaborate across the Matriculate program to ensure maximum consistencies and efficiencies

  • Identify and troubleshoot challenges as they arise

  • Contribute to Matriculate’s culture of continuous improvement


Who You Are

The Student Experience Program Associate will embody Matriculate’s values and a commitment to high-quality student experience. Specifically, you bring:

  • CONNECTION TO MISSION: A heartfelt connection to empowering high-achieving high school students from low-income backgrounds to make the leap to our best colleges.

  • WORK EXPERIENCE: At least 1 year of experience (professional or gained during college) at a program that serves students. Prior experience in college access/success and/or serving as a peer mentor or leadership position on campus is a plus.

  • EFFECTIVE COMMUNICATIONS: Conveys information clearly and concisely, verbally and in writing. Experience creating program materials and other resources.

  • ORGANIZATIONAL SKILLS: Excellent attention to detail with the ability to see projects through from start to finish. Stays focused on execution to reach stated goals.

  • INTERPERSONAL SKILLS: Builds, manages and leverages relationships with diverse groups and with a proven track record of flexibility and influence.

  • STRATEGIC THINKING AND EXECUTION: Balances strategic and analytical thinking and program execution. Leverages data in short- and long-term planning.

  • INITIATIVE AND SELF-DEVELOPMENT: High degree of personal initiative in problem solving, commitment to constantly learning, growing, and reflecting on your work

  • VALUES-ALIGNMENT: Thrives in a work environment that values continuous learning, feedback, personal growth, integrity, well-being and self-care, self-awareness and self-motivation. Interest in joining an entrepreneurial, fast-paced and growing organizations.

  • TECHNOLOGY SKILLS: Command of MS office suite and remote communications methods. Experience with Salesforce is a plus.

  • EDUCATION: A bachelor’s degree is required.


About

WORK TRAVEL AND LOCATION
This position works out of Matriculate’s office in Lower Manhattan in NYC. Applicants must be able to travel to urban and rural communities up to 10% of time, as well as occasional nights and weekend as needed

BENEFITS
Matriculate offers a comprehensive benefits package.

OUR DIVERSITY, EQUITY & INCLUSION (DEI) PHILOSOPHY
Matriculate is committed to partnering with communities of staff, high school students, and undergraduate Advising Fellows to foster a diverse, equitable, and inclusive organization. We seek team members who will be active contributors to advancing and sustaining a culture in which all lived experiences are welcome.


How To Apply:

Apply Here to submit a resume and targeted cover letter that answers the question, "Why are you interested in the Student Experience Program Associate position at Matriculate?" Please address your cover letter to Julia Perkins, Student Experience Program Manager. We review applications on a rolling basis and strive to get back to applicants within two weeks.

Matriculate is an equal opportunity employer fully committed to achieving a diverse workforce. Matriculate does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.